Help Center

FAQ

Do I Have To Make An Appointment For An Estimate?

No Appointment necessary as long as you visit during regular business hours.

Do I have to take my vehicle to the preferred collision center of my insurance company?

As the owner of the vehicle you are entitled to take your vehicle to ANY shop you desire. Be sure to ask several questions about how your vehicle will be repaired.

Do you offer rental vehicles?

We work closely with several rental car companies that will be happy to assist you in obtaining a rental vehicle.

How long will I be without my car?

Depending on the extent of the damage we will try our best to give you an accurate time frame, but please remember major collision jobs will take longer to complete.

My insurance company is paying for the repairs; will I have to pay out of my own pocket?

You will have to review your insurance coverage with a representative as there are many different types of coverage’s. For at fault claims and 50/50 claims a deductible will apply and for not at fault accidents there will be no deductible.

Can I check to see progress of my vehicle?

We at Vaughan Fine Touch welcome you to view your vehicle at any time during the repair process.

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      Vaughan Fine Touch

      191 Caldari Rd. Unit 7,
      Concord, Ontario,
      L4K 4A1

      Tel: 905-669-9647
      Fax: 905-669-9648

      Business Hours
      Mon - Fri: 8am - 5:30pm
      Sat: 9am - 2pm
      Sun: Closed